Refund Policy

Refund Policy

Last updated: March 2026

Digital Products

Due to the nature of digital products, all sales are generally considered final once the product has been delivered. However, we understand that issues can arise.

Eligible Refunds

You may be eligible for a refund if: the product was not delivered within 24 hours, the product code is invalid or already redeemed (not by you), or there was a technical error on our end resulting in incorrect delivery.

Non-Refundable Cases

Refunds will not be provided if: you entered incorrect game/account details, the product has already been used or redeemed, you simply changed your mind after delivery, or the issue is with the game/platform and not our service.

How to Request a Refund

Contact our support team within 48 hours of purchase with your order number and details of the issue. We will review your request and respond within 24-48 hours.

Refund Processing

Approved refunds will be processed to the original payment method within 3-7 business days.